We are dedicated to ensuring that our products, services, and facilities are accessible to all our members, regardless of their location, abilities, or needs. This commitment is guided by our belief in inclusivity and our mission to empower individuals and communities through financial solutions.
Our Approach to Accessibility
At ELCT ND SACCOS, we continuously strive to make our services easy to access and use for everyone, including persons with disabilities, the elderly, and those in remote locations. Here’s how we are achieving this:
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Digital Platforms
- Mobile Banking Services: Members can access financial services from anywhere using our USSD code (15045#) and mobile app available on Google Play Store and Apple App Store.
- Accessible App Design: Our app is designed with a user-friendly interface, ensuring easy navigation for individuals with varying levels of digital literacy.
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Branch Network
- We operate 6 branches and 2 sales centers strategically located across Tanzania to ensure that members in rural and urban areas can access our services conveniently.
- Our branches include accessible entryways and service counters for persons with disabilities.
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Customer Support
- We provide multi-channel customer support through phone, email, and in-person services to address member inquiries and support requests effectively.
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Financial Literacy Programs
- We offer financial literacy training to ensure all members, including those from underserved communities, can understand and benefit from our products and services.
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Loan Products for Persons with Disabilities
- Special loan products designed to meet the needs of individuals with disabilities, aligned with the government’s disability guidelines.
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Accessible Products and Services
We offer a wide range of products and services tailored to meet the diverse needs of our members:
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Savings Products:
- Flexible savings accounts accessible through branches, mobile banking, and ATMs.
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Loan Products:
- Customizable loans for personal, business, education, agriculture, and disability-specific needs.
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Digital Services:
- Real-time balance inquiries, loan applications, and account management through mobile banking platforms.
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ATM Card Services:
- Secure and convenient cash withdrawal and transaction services integrated into national banking networks.
Community Involvement
We engage with community stakeholders and member groups to identify accessibility challenges and work collaboratively to overcome them. Through regular surveys and feedback, we ensure our services remain relevant and inclusive.
Looking Ahead and Visit Us Today
Looking Ahead
ELCT ND SACCOS is committed to continuous improvement in accessibility. Our goal is to ensure that every member, regardless of their abilities or location, can enjoy seamless access to our services and experience financial empowerment.
Together, let’s build an inclusive and prosperous community!
Visit Us Today
At ELCT ND SACCOS, we are committed to being accessible wherever you are. With a robust network of branches and sales centers across Tanzania, we ensure our members can access our services conveniently.
Our Branches and Locations
We operate a total of 6 branches and 2 sales centers strategically located in various regions to serve our diverse membership base:
Kilimanjaro Region
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Moshi Branch
- Address: ELCT ND SACCOS Headquarters, Moshi Town
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Himo Branch
- Address: Himo Town Center
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Mwika Branch
- Address: Mwika Market Area
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Hai Branch
- Address: Hai Town
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Siha Branch
- Address: Siha District Center
Arusha Region
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Arusha Town Branch
- Address: Arusha City Center
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Karatu Sales Center
- Address: Karatu Town
Tabora Region
- Tabora Town Sales Center
- Address: Tabora Town